POMCO has announced that it has promoted Anna Ioannidis to claims supervisor. In her new position Ioannidis will be responsible for supervising and directing operations service activities including monitoring staffing, staff scheduling, training, development and performance.
“We are fortunate to have Anna in the position of claims supervisor,” said Mickii Kesterke, director of claim services at POMCO. “During her previous two years here at POMCO she has proven to be a leader with the experience needed to ensure the highest levels of quality and efficiency. Anna’s close attention to detail sets her apart, as well as her passion for delivering on our commitment of excellence.”
Ioannidis plans on utilizing her knowledge of employee benefits and the health care industry, to help her lead her claims initiatives.
“I am excited to utilize my past years of experience to lead my team of claims specialists,” said Ioannidis. “I am fortunate to work with a team of hard-working, quality-minded professionals, and look forward to helping POMCO to continue to excel in quality in claims processing excellence and efficiency.”
Ioannidis holds a Bachelor’s Degree in Political Science from Lemoyne College and a Master’s Degree in Reading Education, from the State University of New York at Oswego.