POMCO, one of the nation’s largest benefits administrators, has announced that it has promoted Erica Sheppard to the position of supervisor of claims strategy. Prior to her promotion Sheppard held the position of strategic claims analyst at POMCO. In her new role Sheppard will be responsible for developing departmental process improvement initiatives, driving change to achieve maximum efficiency, and providing effective leadership to POMCO’s accumulator and strategic analyst teams.
“Erica is dedicated to providing the highest quality data analytics,” said Carrie Whitford, director of configuration management at POMCO. “She is a natural leader and is a true asset to our team.”
Erica plans to draw from her previous professional experience as a claims analyst in her new role with the configuration team. Sheppard also previously worked in POMCO’s plan building department and as an outpatient medical claims processor.
“I am fortunate to have had the opportunity to grow and develop in my career by evolving my role at POMCO,” said Sheppard. “I am extremely excited to help lead POMCO’s claims strategy team and I look forward to this opportunity.”
Sheppard has been working in the service industry at POMCO for 10 years.